For permit or licensing issues, please contact the respective department directly. 

For Building Department contractor account issues, contact ACBD Licensing at 260.449.7342 or ACBDLicensing@allencounty.us.

For technical or online payment issues, contact the permit system coordinator at 260.427.5982 or CitizenAccess@allencounty.us. 

Welcome to the Allen County/City of Fort Wayne Citizen Access Portal

This system allows customers to create and submit applications online, pay fees, and track application status.

To use these online services, please register for a free user account by clicking on the "CREATE AN ACCOUNT" link. You may view some general information without registering for a user account. 

Please note: Only contractors licensed with the Allen County Building Department may apply for Building Permits online.

It is recommended to add permits@allencounty.us to your trusted senders list.