For permit or licensing issues, please contact the respective department directly. 

For technical or online payment issues, contact the permit system coordinator at 260.427.5982 or via email at CitizenAccess@allencounty.us. 

Welcome to the Allen County/City of Fort Wayne Citizen Access Portal

This system allows customers to create and submit applications online, pay fees, and track application status.

To use these online services, please register for a free user account by clicking on the "CREATE AN ACCOUNT" link. You may view some general information without registering for a user account. Please note: Only licensed Allen County contractors may apply for Building Permits.

We accept Electronic Checks and Credit Card payments online. If you experience online payment issues, please send an email to: CitizenAccess@allencounty.us. Please make sure this email is added to your trusted senders list.