Welcome to Citizen Access!

*Effective July 1st, 2020, the new FY2021 fee schedule is being used.  Most of the fees have been updated but in case there are any discrepancies in your fees, staff will contact you with the new correct fee.  Sorry for any inconveniences.*

This portal allows you to view an Application/Project's Review Status, Due Date, Site Inspections, General Site Info and any Violations associated with the project. From this website you can also submit your plans/plats/sketches for review or register for Charlotte-Mecklenburg Certified Site Inspector (CMCSI) certification class.

First time users

Login is NOT required for searching any project/application information.
Registration account is required to submit plans for approval or to register for CMCSI.
If you already have an account, please use your existing login information.

Contact Us

For Planning – Historic District, Administrative Amendment, and Rezoning, please contact Planning Department at 704-336-2205.  Ask for a Rezoning Staff Member (for rezonings), Zoning Administrative Amendment Reviewer (for Administrative Amendments), or a Historic District Staff Member (for Historic District assistance).

For other projects, please contact Land Development Customer Service at 704-336-6692.