Welcome to Citizen Access!

This portal allows you to view an Application/Project's Review Status, Due Date, Site Inspections, General Site Info and any Violations associated with the project. From this website you can also submit your plans/plats/sketches for review or register for Charlotte-Mecklenburg Certified Site Inspector (CMCSI) certification class.

First time users

• Login is NOT required for searching any project/application information.
• Registration account is required to submit plans for approval or to register for CMCSI.
• If you already have an account, please use your existing login information.

For Planning – Historic District, Administrative Amendment, and Rezoning, please contact Planning Department at 704-336-2205.  Ask for a Rezoning Staff Member (for rezonings), Zoning Administrative Amendment Reviewer (for Administrative Amendments), or a Historic District Staff Member (for Historic District assistance).

For CATS related questions call 704-617-3516. 

For other projects, please contact Land Development Customer Service at 704-336-6692.