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              Code Enforcement Information Webpage

Welcome to the Code Enforcement Information Webpage.  Under the ENFORCEMENT tab you can report the follow type issues:

Quality of Life Issues:
Includes signs, property maintenance, and zoning violations.

Development Issues:
Includes erosion, runoff, noise, construction burning, property line disputes, road-building, curb/gutter damage, mud/tree hazards, zoning/stream buffer disturbance, fences, and site work without a permit

Building Issues:
Includes construction or renovation without license or permit, construction trash, building setback/exterior elevations, building code violations, exterior lighting, buffers/encroachment, mud, swimming pool violations, and erosion from building

Fire Marshal Issues:
Illegal outdoor burning, locked or blocked exits, overcrowding, means of egress impeded, dangerous accumulations of combustible materials, fire alarm or suppression systems out of service, operating a business without a Certificate of Occupancy

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Complaint Application


Anonymous complaints are processed, however, according to Georgia Law, Gwinnett County cannot prosecute without sufficient witnesses and/or evidence.
Georgia's Open Records Act requires disclosure upon request of any information about a complaint.

Please submit a separate complaint for each address where a violation(s) may have occurred.

The following complaints cannot be entered on the ZIP Portal:

Animal Welfare and Enforcement:    Call 770-339-3200        Website
Septic tank issues:                                Call 770-963-5132        Website
Storm water/drainage issues:            Call 678-376-7193         Email

You must accept the General Disclaimer below before beginning your application.

General Disclaimer

Gwinnett County attempts to keep its web information accurate and timely. The County neither warrants nor makes representations as to the functionality or condition of this website, its suitability for use, freedom from interruptions or from computer virus, or non-infringement of proprietary rights. The content is compiled from a variety of sources and is subject to change without notice from the County for updates and corrections.
All trademarks and service marks contained in or displayed on this website are the property of their respective owners. Any commercial use of the materials stored on this website is strictly prohibited without the prior written permission of the County.
The County is neither responsible nor liable for any viruses or other contamination of your system nor for any delays, inaccuracies, errors or omissions arising out of your use of the site or with respect to the material contained on the site, including without limitation, any material posted on the site. The County is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, this website and/or the materials contained on this website whether the materials are provided by the County or a third party.

In addition to the preceding terms and conditions Gwinnett County, its officers, employees, agents or representatives shall not be liable for any damages of any kind arising from your use of the online payment service. Nothing contained in this website constitutes or is intended to constitute legal advice by the Gwinnett County or any of its agencies, officers, employees, agents, or representatives.

External Links

This website may contain links to other sites on the Internet, which are provided for the convenience of the user. Links are not intended to imply sponsorship, affiliation, or endorsement by the County.

Privacy Policy

While the County does not sell any information collected and provided through this website, such information may be subject to disclosure as required by any federal, state or local laws, rules, or regulations, including, but not limited to the Open Records Act.

Information Collection and Use

Gwinnett County uses Analytics to capture information about the effectiveness of (the ZIP Portal). Upon visiting the ZIP Portal, the County may collect some or all of the following information:

The name of your domain: for example, “” if you use a private Internet access account;

An IP address, which is a number automatically assigned to your computer when you are using the Internet;

The type of browser, operating system, and device used to access this site;

The Internet address of the Web site from which you linked directly to the site;

Language preferences, interests, age group (18-24, 25-34, 35-44, 55-64, 65+), gender, and location

The pages you visit within the portal; and/or

The links made to other Web sites through the portal.

This information is collected for statistical analysis to gather broad demographic information for aggregate use using third-party or proprietary software. These statistics are used for the purpose of determining what information is most valuable to all visitors and identifying system performance or problem areas in order to better plan for future portal enhancements. This information is not collected for commercial marketing purposes.

Communications via Web Site

Communications made through email and messaging systems shall in no way be deemed to constitute legal notice to the County or any of its agencies, officers, employees, agents, or representatives, with respect to any existing or potential claim or cause of action against the County or any of its agencies, officers, employees, agents, or representatives, where notice to the County is required by any federal, state or local laws, rules, or regulations.

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