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Account Registration

You will be asked to provide the following information to open an account:

      • Choose a user name and password
      • Personal and Contact Information
      • License Numbers if you are registering as a licensed professional (optional)

Please review and accept the terms below to proceed.

The legal agreement set out below (“Agreement”) governs your use of the Citizen Portal and related services ("Services"). By using the Services, such as registering for a user account, conducting a search, or submitting an application, you acknowledge that you have read this Agreement in its entirety, understand the terms of this Agreement, have had the opportunity to consult with legal counsel regarding the terms of this Agreement, and knowingly, voluntarily, and willfully enter into this Agreement without any duress or coercion of any kind. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT REGISTER AN ACCOUNT OR USE THE SERVICES.
The purpose of offering the Services is solely as a convenience to apply for certain kinds of permits and inspections and to access certain types of data. The purpose of offering the Services is not to provide unlimited access to such matters or to create a traditional or limited public forum.
Your use of the Services includes the ability to make transactions electronically. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by and to pay for such transactions. Your agreement and intent to be bound by electronic submissions applies to all records relating to all transactions you enter into on this site, including creating applications and scheduling inspections. In order to access and retain your electronic records, you may be required to have certain hardware and software, which are your sole responsibility.

As a registered user of the Service, you may establish an account ("Account"). Don’t reveal your Account information to anyone else. You are solely responsible for maintaining the confidentiality and security of your Account and for all activities that occur on or through your Account, and you agree to immediately notify City of any security breach of your Account. City shall not be responsible for any losses arising out of the unauthorized use of your Account.
You agree to provide accurate and complete information when you register with, and as you use, the Services ("Registration Data"), and you agree to update your Registration Data to keep it accurate and complete. You agree that City may store and use the Registration Data you provide for use in maintaining and billing fees to your Account.
The Services are provided on an “AS IS” basis and may contain errors or inaccuracies that could cause failures, corruption, or loss of data, among other risks. The City is not responsible for typographic errors.
You agree that you will pay all related fees for any permits or inspections you apply for through the Services, and that the City may charge your payment method for any such fees and for any additional amounts that may be accrued by or in connection with your account. You are responsible for the timely payment of all fees and for providing city with a valid payment method for payment of all fees. All such Fees are nonrefundable.

Certain content and services available via the Services may include materials from third parties. City may provide links to third-party websites as a convenience to you. You agree that City is not responsible for examining or evaluating the content or accuracy and City does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. You agree that you will not use any third-party materials in a manner that would infringe or violate the rights of any other party and that City is not in any way responsible for any such use by you.

In no case shall City, its elected officials, officers, employees, volunteers, contractors, or licensors be liable for any direct, indirect, incidental, Notwithstanding any other provision of this Agreement, City and its licensors reserve the right to change, suspend, remove, or disable access to the Services, content, or other materials comprising a part of the Services at any time without notice. In no event will City be liable for making these changes. City may also impose limits on the use of or access to certain features or portions of the Services, in any case and without notice or liability.
All copyrights in and to the Services (including the compilation of content, postings, links to other internet resources, and descriptions of those resources) and related software are owned by City and/or its licensors, who reserve all their rights in law and equity. The use of the software or any part of the Services, except for use of the Services as permitted in this Agreement, is strictly prohibited and infringes on the intellectual property rights of others and may subject you to civil and criminal penalties, including possible monetary damages, for copyright infringement.
Trademarks, service marks, graphics, and logos used in connection with the Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.

If you fail, or the suspects that you have failed, to comply with any of the provisions of this Agreement, City, at its sole discretion, without notice to you may: (i) terminate this Agreement and/or your account, and you will remain liable for all amounts due under your account up to and including the date of termination; and/or (ii) preclude access to the Services (or any part thereof).
City reserves the right to modify, suspend, or discontinue the Services (or any part or content thereof) at any time with or without notice to you, and City will not be liable to you or to any third party should it exercise such rights.

City does not guarantee, represent, or warrant that your use of the Services will be uninterrupted or error-free, and you agree that from time to time City may remove the Services for indefinite periods of time, or cancel the Services at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Services is at your sole risk. The Services and all products and services delivered to you through the Services are (except as expressly stated by City) provided "as is" and "as available" for your use, without warranties of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.
Punitive, special, or consequential damages arising from your use of any of the Services or for any other claim related in any way to your use of the Services, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content (or product) posted, transmitted, or otherwise made available via the Services, even if advised of their possibility.

City shall use reasonable efforts to protect information submitted by you in connection with the Services, but you agree that your submission of such information is at your sole risk, and City hereby disclaims any and all liability to you for any loss or liability relating to such information in any way.
City does not represent or guarantee that the Services will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusion, and City disclaims any liability relating thereto. You shall be responsible for backing up and securing your own system.

By using the Services, you agree, to the extent permitted by law, to indemnify and hold City, its elected officials, officers, employees, volunteers, contractors, and licensors harmless with respect to any claims arising out of your breach of this Agreement, your use of the Services, or any action taken by City as part of its investigation of a suspected violation of this Agreement or as a result of its finding or decision that a violation of this Agreement has occurred. This means that you cannot sue or recover any damages from City, its elected officials, officers, employees, volunteers, contractors, and licensors as a result of its decision to remove or refuse to process any information or content, to warn you, to suspend or terminate your access to the Services, or to take any other action during the investigation of a suspected violation or as a result of City's conclusion that a violation of this Agreement has occurred. This waiver and indemnity provision applies to all violations described in or contemplated by this Agreement.

City reserves the right at any time to modify this Agreement and to impose new or additional terms or conditions on your use of the Services. Such modifications and additional terms and conditions will be effective immediately and incorporated into this Agreement. Your continued use of the Services will be deemed acceptance thereof.
If any provision of this Agreement is illegal or unenforceable, that provision is severed from this Agreement and the other provisions remain in force. The language used in this Agreement shall be deemed to be the language chosen by the City and you to express mutual intent, and no rule of strict construction shall be applied against you or the City.
This Agreement is to be governed by and construed in accordance with the laws of the State of Ohio, without regard to choice of law rules. You consent to the exclusive jurisdiction and venue of the federal and state courts located in Montgomery County, Ohio, waive any objection thereto, and agree that any dispute arising under or related to this Agreement shall be brought therein. You agree to comply with all local, state, federal, and national laws, statutes, ordinances, and regulations that apply to your use of the Services. Your use of the Services is also subject to the City’s Privacy Policy. While the City does not sell any information collected and provided through this Web site, such information may be subject to disclosure as required by any federal, state or local laws, rules or regulations, including, but not limited to, the Ohio Public Records Act (O.R.C. Section 149.43 et seq.).
City may notify you with respect to the Services by sending an email message to your account email address or a letter via postal mail to your account mailing address, or by a posting on the Services. Notices shall become effective immediately.

City reserves the right to take steps City believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement. You agree that City has the right, without liability to you, to disclose any Registration Data and/or account information to law enforcement authorities, government officials, and/or a third party, as City believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement (including but not limited to City's right to cooperate with any legal process relating to your use of the Services and/or a third-party claim that your use of the Services is unlawful and/or infringes such third party's rights).

This Agreement states the full Agreement between you and the City and supersedes all prior negotiations and agreements with respect to the subject matter of this Agreement.

Last updated:  June 19, 2015.

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