Welcome to the Citizen Portal log-in page
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IMPORTANT ANNOUNCEMENT POSTED 2/11/2025: Lake County Community
Development is moving to new public access online software for Building Safety
Department permitting, Code Enforcement complaints, and Planning entitlement
public access, called OpenGov.
The following dates and times apply:
After 5pm on Thursday, February 27, 2025: Our current public portal will
no longer be available for entry of new data or making any request, such as
scheduling inspections. It should be possible, however, to some extent,
to view records and data on the previous portal for some days. Currently, the portal cannot be logged onto.
8am, Monday, March 3, 2025: “Go-Live Time” for new portal, OpenGov.
After this time, all inquiries, applications, etc., will occur on the new
portal, rather than the previous online site. All data from the previous
site will be in the new site, the internet address of which will be displayed
here in the coming days. We will be posting helps to navigate the new
software on the CDD webpage.
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To use most of the services we provide, you must register and create a user account. You can view information, get questions answered and get limited services as an anonymous user. We trust this site will provide you with the means to get important things done.
To enter a complaint, you do not need to register. Complaints can be submitted anonymously. To get started, click either on the "Complaint" tab above, or "Enter Complaint/Request for Service" below.
Website problem suggestions (10/23): On the PC:
1. Make sure your operating system has been updated today or recently.
Clear the cache in your browser, Use only MS Edge, or Google Chrome and, finally, if needed restart your computer,