By submitting a service request through this online portal, you acknowledge and agree to the following:

No Emergency Services

This portal is not monitored continuously and is not intended for reporting emergencies, flooding in progress, or hazardous conditions requiring immediate response. In an emergency, please dial 911 or contact the appropriate emergency response agency.

Non-Regulatory Requests

Submission of a service request does not constitute formal notice, a permit application, or a claim against the District. Requests are handled as operational matters and may require additional review or documentation.

Response Time Not Guaranteed

The District will make reasonable efforts to review and address service requests; however, response times may vary depending on weather conditions, workload, access constraints, and resource availability.

Accuracy and Completeness

You are responsible for providing accurate and complete information, including location details. Incomplete or inaccurate submissions may delay or prevent response.

Public Records Notice

Information submitted through this portal, including your name, contact information, and request details, may be subject to disclosure under Florida Public Records Law (Chapter 119, Florida Statutes). Do not submit information you consider confidential or exempt unless necessary and clearly identified.

System Availability

The District does not guarantee uninterrupted availability of this portal and is not responsible for technical issues affecting submission.

Limitation of Liability

The District is not liable for any damages arising from the use of, or inability to use, this portal, including delays in response or service.