Welcome to the Citizen Portal
For your convenience during our office closure, we are providing this temporary online solution for permit applications and plan submission. This temporary solution has limited functionality. Our full solution will be available when our office is fully operational.
We hope you will continue to use this online service to conduct business. You will be able to create a full profile, register your License information, add delegates that need to do business on your behalf, track permit status, request inspections, and much more.
Please click How To Instructions to get started by creating an account and learn how to apply for a permit and make a payment by credit card (Visa, Mastercard, Discover).
Please direct questions on using Accela Citizens Access (ACA) to code.enforcement@shelbycountytn.gov.