Important Security Notice: Phishing Email Alert
We have been informed that some customers who submitted a building permit application through the Accela Citizen Portal may receive a phishing email.
The subject line of the phishing email is "Outstanding Processing Fee Required Prior to Final Approval"
If you receive the email, we recommend updating your password in the Accela Citizen Portal, do not click on any links or download attachments, do not respond or provide any personal information, delete the email, and block the sender.
For your reference, you may view a copy of the phishing email here. Your account security is important to us, and we are actively monitoring the situation.
Welcome to
the new Citizen Portal
We are pleased to offer our
citizens, businesses, and visitors access to government services online, 24 hours a day, 7 days a
week.
In partnership with Accela, Inc.
, we are fulfilling our promise to
deliver powerful e-government services and provide valuable information about the community while making
your interactions with us more efficient, convenient, and interactive. To use ALL the services we provide
you must register and create a user account. You can view information, get questions answered and have
limited services as an anonymous user. We trust this will provide you with a new, higher level of service
that makes living and working in our community a more enjoyable experience.
Attention:
On 5/12/2026 from 10:00 PM - 2:00 AM PDT we will be performing maintenance. Services may be unavailable during this time.
On 5/14/2026 from 7:00 PM - 1:00 AM PDT we will be performing maintenance. Services may be unavailable during this time.